This will be. all that. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). You can apply for your renewal bus pass online. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Major investment in boroughs schools continues! You do not need to renew an igo card. Can I use my pass on Trains? Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Please provide them with as much detail as possible about the journey you wished to make. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Apply for or renew your bus pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. If you have any questions, please contact Essex County Council by calling0345 743 0430. I have moved into Gloucestershire. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). An older persons bus pass has exactly the same benefits as a disabled persons pass. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Do not include common words or names. Please ensure that you keep us informed of any changes to your name or address. You will need to apply to this authority for a new pass. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Welcome to the Highways Service Information Centre. Click or tap the rating which best represents your experience. This cookie is set by GDPR Cookie Consent plugin. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY The cookie is used to store the user consent for the cookies in the category "Other. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. We also use third-party cookies that help us analyze and understand how you use this website. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. This cookie is set by GDPR Cookie Consent plugin. You can start using your new pass immediately, just like you would with a new debit or credit card. Currently this is at age of 66. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Have you moved? 5 How long does it take to renew an older persons pass? The form will ask for a new passport-sized photo, which will be printed on their new card. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Collecting an application form from your local library. Auto-renewal for an older person's bus pass. You can renew your bus pass up to 8 weeks before it expires. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your older person's bus pass is valid for four years. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. All young disabled pass holders must provide a new photo if they wish to renew. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. thurrock.gov.uk uses cookies to make the site simpler. Older Person's bus passes will be renewed soon. For further information contact: The National Rail enquiries telephone number is 08457 484950. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Your bus pass will be renewed automatically. If you cannot apply online for any reason please contact us. You will need to pay 10 to replace this pass. This form can be completed and returned in the envelope provided with your form. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Applicants can enter in their postcode online and will be given the contact details of their local council. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. If you dont provide us with evidence, your new pass will be delayed. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Lee This cookie is set by GDPR Cookie Consent plugin. Please still, Older Persons bus passes will normally be automatically renewed. English bus passes are not accepted in Scotland and vice versa. How do I renew my bus pass in Northumberland? Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. If you move address, update the details on your bus pass at least three weeks before the renewal date. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. I have not had an automatic renewal what do I do? If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. You'll need your current pass in order to renew. pensioners. Please note you will require your customer number to complete the form (This can be found on your renewal letter). You should allow 6 weeks for your application to be processed. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. I am a disabled pass holder, will I receive a bus pass renewal letter? Please check with the county council in the area you plan to visit. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. How does violence against the family pet affect the family? However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Unable to drive for reasons of medical fitness. Will receive a renewal form, as evidence is required to obtain a new pass. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. These cookies track visitors across websites and collect information to provide customized ads. Applicants whose pass was issued due to a disability will continue to be automatically renewed. March 2023 renewals. Disability-related passes can be valid for 1 - 5 years. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. . *A. You can apply for your renewal bus pass online. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Concessionary bus passes will no longer be renewed automatically. You may need to provide proof of your new address. A letter and a renewal application form will be sent to you automatically you can also use the application form below. GCC understand there was a discount being offered for some local train travel. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. If your pass has already expired you can still renew your bus pass. There is no need to contact us until we get in touch with you. The cards offer older and disabled people free travel in the capital Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. current pass expires so pass holders dont need to do anything, just wait for a Daily fare: $2.00. Age-related pass or vouchers. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. In London, you can use your card on buses but not on the Underground Train services. This can be done online or at a participating library. To get an older persons bus pass you must 2 Apply to your local council. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Username Password Forgotten your Password? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please let us know if you no longer require a bus pass. 1 week before current vouchers expire. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Calls from mobiles are likely to be considerably higher than those from landlines. There is no need to contact us until we get in touch with . It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. We will need to see evidence of your new address. Other Scottish passes arent accepted on the trams. Flexible support fund - available at . However, GCC has not been involved in this. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Renewing your Bus Pass. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. applies to approximately 12,000 people, the vast majority of whom are We apologise for any inconvenience that this situation may have caused you. The passes will be sent out automatically but people should call the bus renewal hotline . No, concessionary bus passes are not accepted on the night Buses. We only need this if you want us to contact you and we won't keep it once we've replied. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Continuing eligibility for a pass issued due to a . If you do not have your current pass, then please contact us. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. This can be done by visiting a participating library only. Application forms for the 'English National Concessionary Travel Scheme . You can apply for a disabled persons bus pass if you are a Medway resident. By clicking Accept All, you consent to the use of ALL the cookies. Dont include personal or financial information like your National Insurance number or credit card details. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have not received either a letter or full pack call us straight away on 01452 426265. If you currently receive Travel vouchers you will receive a renewal form at your registered address. It is no longer. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. It costs 10 for a new card. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. These are mostly people who have held a bus pass since at least 2008 and will now be . If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. In the unlikely event that your pass does not arrive, you should call. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Update or cancel a card. When can I use my concessionary bus pass in Gloucestershire? If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. You will need to apply to your new local authority for a new pass. What are the 3 most important parts of a motherboard? See. What should I do? How do I apply for a disabled persons bus pass? passes that expire between January and March are in the process of being issued If you have any problems using your card, it will be necessary for you to contact the bus company directly. What is the cause of the card not working? Bus If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. The day and date you experienced difficulties. 2 Are senior bus passes renewed automatically? I am an age-related bus pass holder and my current bus pass is due to expire soon. The cookie is used to store the user consent for the cookies in the category "Performance". What do I do with a bus pass which is no longer needed? Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. This Companion passes are automatically renewed at least 2 weeks before they are due to expire. The new pass is free. You won't need to renew your bus pass when it expires. You can apply for your renewal bus pass online. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Find out which bus company you wish to comment about on our bus operator contacts page. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Open all. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. However, you may visit "Cookie Settings" to provide a controlled consent. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Changes To Renewal Of Concessionary Bus Passes. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. For Seniors, pricing is as follows: One-way fare: $1.00. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. You also have the option to opt-out of these cookies. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Our free email alerts will help keep you up to date with the things that matter to you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Learning impairment that has resulted in an arrested state of development before adulthood. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You can apply for a replacement bus pass by filling in the lost bus pass application form. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. What do I do about my concessionary bus pass? We send out renewed passes by the end of March. My age-related pass has now expired but I have not received a new one. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Before your pass expires, we may send you a letter inviting you to renew it manually. Disabled person's bus pass . Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. All rights reserved. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. with no need for anyone to fill in any forms or submit any photographs. Free travel before 9.30 am on infrequent services. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Your pass will be automatically renewed if you have used it within the last 13 months. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. You can find your renewal code located in the box towards the bottom of your renewal letter. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Some bus services are changing. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Analytical cookies are used to understand how visitors interact with the website. Where can I get a bus pass for an older person? The cookie is used to store the user consent for the cookies in the category "Analytics". Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply.
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